A widespread outage at Amazon Web Services (AWS) caused significant disruption to multiple major online platforms, including Coinbase, on October 20, 2025. AWS reported network connectivity problems and service degradation in its us-east-1 region, which underpins a large portion of global internet infrastructure. As AWS systems failed, thousands of users reported outages or degraded performance across services such as Coinbase, Robinhood, Reddit, Roblox, Snapchat, Hulu and various banking, social media and gaming sites. For Coinbase, the AWS incident translated into login issues, interruptions to trading services, delayed or failed transfers, and broader degradation across core products that depend on AWS-managed databases and networking. Coinbase stated that its problems were caused by issues at AWS, described AWS as a key third‑party vendor, and said services had largely recovered while some older transfer requests remained pending. The episode highlighted the concentration risk created by heavy reliance on a single cloud provider: when a critical AWS region experiences a failure, it can simultaneously impair multiple leading crypto and fintech platforms as well as mainstream consumer apps. In the wake of the outage, Coinbase detailed internal mitigation steps and said it would review its regional deployment and resilience strategy to reduce the impact of similar cloud failures in the future.

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