Hardware wallet users face challenges claiming Dymension airdrop tokens, with Solana claimants and Ledger/Trezor users encountering hurdles. Discord reports and X reveal initial access issues for Phantom wallet users paired with Ledger hardware wallets.

Dymension’s launch and airdrop of its DYM staking and governance token has been marred by persistent claiming issues for certain hardware wallet users, particularly those interacting via Solana’s Phantom wallet and Ledger devices. The airdrop, part of Dymension’s broader rollout of its modular rollups-focused network, distributed tokens to a wide set of eligible users across ecosystems, but a subset have struggled to take custody of their allocations even a week after launch. The core problem stems from wallet and network compatibility rather than from the Dymension protocol itself. Phantom does not yet support the Dymension chain, so Phantom users were instructed in Dymension’s Discord to import their seed phrase into MetaMask as a workaround to access and manage DYM. This workaround breaks down for users who rely on Ledger hardware wallets with Phantom, because Phantom implemented a non‑standard BIP44 Ethereum derivation path for Ledger, making it impossible to import those addresses into MetaMask using default settings and thereby blocking straightforward claims. A Phantom support email cited by Blockworks stated that claiming DYM with a Ledger wallet would require a provider that supports both the DYM network and this specific derivation path, “not currently supported by wallets,” leaving Ledger users in particular — and potentially Trezor users facing similar compatibility gaps — in a difficult position and highlighting ongoing fragmentation in wallet support for new Cosmos‑aligned networks.

✨ AI-generated background, compiled from web sources — not editorial content.

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